Terms of Service
Please read these terms carefully before using TaxJet. By accessing our platform, you agree to be bound by these terms.
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1. Acceptance of Terms
By accessing or using TaxJet ("the Platform", "our Service"), you ("User", "you", "your") agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service, including but not limited to:
- Administrators: Users with full platform access and management capabilities
- Accountants: Professional users managing client accounts and financial data
- Managers: Users with supervisory access to specific accounts
- Clients: End-users accessing their financial information
2. Description of Services
TaxJet provides a cloud-based tax and accounting management platform that includes:
AI-Powered Features
Automated transaction classification, intelligent categorization, and smart recommendations
Transaction Management
Upload, categorize, and track financial transactions with comprehensive audit trails
Reporting & Analytics
Generate financial reports, export data to Excel, and visualize key metrics
Collaboration Tools
Role-based access, team collaboration, and client portal functionality
We reserve the right to modify, suspend, or discontinue any part of the Service with or without notice. We will not be liable for any modification, suspension, or discontinuation of the Service.
3. Account Responsibilities
Account Creation
To use TaxJet, you must create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
Account Security
You are responsible for:
Password Management: Use strong, unique passwords and enable multi-factor authentication
Data Protection: Safeguard sensitive financial information and client data
Unauthorized Access: Report any security breaches or suspicious activity immediately
4. Acceptable Use Policy
You agree NOT to use TaxJet for any of the following prohibited activities:
❌ Illegal Activities
Any activity that violates local, state, national, or international law, including money laundering, tax evasion, or fraud
❌ Security Violations
Attempting to access unauthorized accounts, interfere with the Service, or bypass security measures
❌ Data Misuse
Scraping, harvesting, or collecting data without authorization, or sharing confidential client information
❌ Service Abuse
Overloading the system, distributing malware, or engaging in any activity that disrupts the Service
Violations may result in immediate account suspension or termination without refund.
5. Payment Terms
Subscription Plans
TaxJet offers various subscription plans. By subscribing, you agree to:
- Pay all fees associated with your chosen plan
- Authorize automatic recurring payments
- Provide current, complete, and accurate billing information
- Promptly update payment information if it changes
Billing and Renewals
Subscriptions automatically renew at the end of each billing period unless canceled before the renewal date. We will charge your payment method on file on the renewal date.
Refund Policy
All fees are non-refundable except as required by law or as otherwise specified in your subscription agreement. If you believe you were incorrectly charged, please contact us within 30 days.
6. Intellectual Property Rights
Our Rights
The Service and its original content, features, and functionality are owned by TaxJet and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Your Rights
You retain all rights to the data you upload to TaxJet. By uploading content, you grant us a limited license to:
- Store and process your data to provide the Service
- Use anonymized, aggregated data to improve our AI models
- Display your content back to you and authorized users
- Create backups for data protection purposes
This license terminates when you delete your content or close your account.
7. Data Ownership and Export
You own all data you input into TaxJet. We provide tools to export your data in standard formats (Excel, PDF, CSV) at any time. Upon account termination, you have 30 days to export your data before it is permanently deleted.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TAXJET SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, revenue, or business opportunities
- Loss of data or information
- Business interruption
- Loss of anticipated savings
- Cost of procurement of substitute goods or services
Our total liability shall not exceed the amount you paid to TaxJet in the 12 months preceding the claim.
9. Termination
Termination by You
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.
Termination by Us
We may suspend or terminate your account immediately if:
- You breach these Terms of Service
- You fail to pay fees when due
- Your account is involved in fraudulent or illegal activity
- We are required to do so by law
- Continuing to provide the Service creates a legal or security risk
Effects of Termination
Upon termination:
- Your access to the Service will be immediately revoked
- You have 30 days to export your data
- After 30 days, your data will be permanently deleted
- You remain liable for all charges incurred before termination
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of [Your State], without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration, except for claims that may be brought in small claims court.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. We will:
- Update the "Effective Date" at the top of this page
- Notify you via email for material changes
- Display a notice on the platform
- Provide at least 30 days' notice before changes take effect
Your continued use of the Service after changes constitute acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.
Contact Us
If you have questions about these Terms of Service, please contact us:
Agreement Acknowledgment
By using TaxJet, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy. If you do not agree to these Terms, please discontinue use of the Service immediately.